Contact

Tell us what happened.

Found a bug, an accessibility issue, or a layout that feels off? Send a short note with enough detail to reproduce it.

Email MallowDesk

This inbox is shared with Gensio. Include “Mallow Timer,” “Mallow Pomodoro,” or “Mallow Stopwatch” in the subject so your message reaches the right product.

What to include

The tool, selected time or Pomodoro phase, and what it was doing.
Your browser, device, and approximate screen size.
The action you took just before the problem.
A screenshot, if the issue is visual.

Do not send passwords, payment details, or other sensitive information. MallowDesk timer tools have no accounts, and support will never ask for a password.

Gensio questions

For questions about AI image generation, credits, accounts, or payments, visit Gensio. Mallow Timer does not use or access Gensio account data.